NA was recommended to me by a professional associate and supporting the college through the tendering and contracting out process of the college’s cleaning function.
At all times Nigel was extremely efficient, organised, reliable and helpful. He appears to be very well-connected and so agreed actions proceeded rapidly and smoothly and to deadline without any problems.
Nigel is knowledgeable and authoritative in his field and inspired me with confidence.
He was generous with his time and highly flexible.
The tendering process allowed us to achieve a significant saving which helped us to avoid job losses.
The chosen contractor was integrated into the college with the minimum of fuss and any queries were answered fully and promptly.
I would recommend Nigel without reservation as I have absolute confidence that he will deliver an excellent outcome for great value.
Stockton Sixth Form College
I would recommend Nigel for the following reasons.
- He has a methodical approach.
- Knows his business and contractual obligations
- He has a vast wealth of experience within the industry.
- He returns your calls and keeps you informed through every step of the process.
NA Consulatancy completed our Cleaning Services Tender in a professional way ensuring that the schools needs were central to the process at all times. He attended meetings and supported throughout the process and beyond. We would have been lost without his knowledge and expertise!
Oxford Brookes University recently had the pleasure of doing business with N A Consultancy Limited and entrusted the management of the campus cleaning tender process to their professional care. The process was expertly undertaken and the end result was to appoint the best cleaning contractor who will deliver both a significantly improved cleaning service for the University and offer value for money. The additional benefit for the University is that N A Consultancy Limited will also offer a ‘after process’ auditing service to ensure that excellence in service delivery is continued to be maintained throughout the life of the contract.
Oxford Brookes University
Service delivery was of a high standard, with advice provided to us regarding the tender process as and when required. The tender process enabled us to reduce the costs of our cleaning services.
Acorn Academy Cornwall
The tender process provided by Nigel at NA Consultancy was easy to understand with clear and concise instructions, when asking any questions he was very efficient in his answering.
Nigel has assisted me now on two relatively complex cleaning tendering exercises, both cases involved moving away from several different providers (including for one some in house staff) to one common contractor. Nigel’s knowledge of the cleaning industry, best practice, OJEU and his advice on tendering process and contracts have been instrumental in ensuring the success of both exercises and that the initial objectives were met. Importantly, Nigel does not “walk away” once the contract has been done, but remains available to deal with an outstanding issues, or provide clarification if required.
I would not hesitate to recommend him and will certainly be looking to use his services again when the current contract is up for renewal.
University of South Wales
Stanmore College worked with Nigel Armstrong of NA Consultancy in early 2015 for the purposes of running an tender and appointing a new cleaning contractor. From the outset Nigel provided fuss-free advice and a very transparent and reasonable fee structure. We agreed a programme to achieve our target date and Nigel set out a comprehensive schedule with very clear landmarks and responsibilities, which was extremely useful. Throughout the tender period the college was kept up to date with clear periodic reports, and communication throughout was excellent. At no time did I feel that the matter was being taken out of my control, but Nigel’s experience and guidance allowed me to focus on the college’s need without having to guess at which approach to adopt. It was very encouraging to have the benefit of Nigel’s experience without being pushed into a solution that I hadn’t specified.
Ultimately NA Consultancy provided Stanmore College with a comprehensive but straight-forward tendering service which resulted in the contract being awarded to the best company by the target date. As the representative of Stanmore College, I was fully included in the process throughout and was always consulted on decisions and never coerced into anything that I wasn’t completely comfortable with. I am confident that NA Consultancy helped me to find the best solution to my cleaning needs and I look forward to commencing the new service in August 2015.
Nigel was appointed to assist with the tender process for two Academies with very different needs and requirements, and based on a number of sites. Nigel was appointed for his experience in dealing with cleaning contracts but more specifically for his in depth knowledge of the requirements of the education sector.
Nigel is a highly regarded professional. His help and advice was fantastic, nothing was too much trouble. Nigel managed all of the enquires and fed back information, which saved hours of work for the Business Managers, when trying to deal with a number of interested companies.
The information that Nigel supplied was clear, concise and informative, he over saw the whole process and ensured that quality assurance visits we built in post award of the contract, to iron out any glitches, with the appointed contractor.
Nova Hreod Academy
Newquay Education Trust were extremely pleased to work with NA-Consultancy Ltd in assisting the Trust alongside a range of other academies in project managing a collaborative tender for Cleaning services. We were successful in appointing a nationally recognised contractor with the added benefit of achieving cost savings across the group allowing this to be invested elsewhere for the benefit of students and staff.
Newquay Education Trust
Worthing High School
Nigel ensured that the College priorities were understood by all and that these priorities were translated into a deliverable contract.
I would not hesitate in recommending Nigel as I know he delivers an excellent service, providing advice and expertise to help ensure that the right outcomes are achieved.